You’ve probably been following the news that some owners of the Google Chromebook Pixel who bought a two-year data plan with their devices had been stiffed. According to a number of complaints, users were greeted with a cancelled account screen when they tried to connect via Verizon’s data network and no one was quite certain what was going on.

According to Verizon, the answer is a that a few users were hit by an unforeseen problem and the issue will be remedied.

“We do understand that a very small number of Chromebook Pixel customers may have had a promo end prematurely. We apologize for this, and will work with these customers to address the situation,” said Debra Lewis, a Verizon spokesperson.

Interestingly the reaction to the original news vacillated between smug Schadenfreude to genuine outrage. Either folks jeered at the folks who paid a few thousand for a Chromebook or railed against Google and/or Verizon for not being not evil. The comment above shows how banal the whole thing really was: a goof by a major corporation that should be remedied in a day or so.
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--jeremy